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Effective Date: 26 October 2023

Groupe Lulouby S.E.N.C. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website Please read this Privacy Statement carefully. By accessing or using our Website, you agree to the terms and conditions of this Privacy Statement.

1. Information We Collect

We collect personal and non-personal information when you provide it directly, automatically when you use our Website, or from third parties. This information may include, but is not limited to:


      • Personal Information: Your name, email address, mailing address, phone number, payment information, and other information that can be used to identify you.

      • Non-Personal Information: IP addresses, browser type, device type, operating system, referral sources, length of visit, pages viewed, and website navigation paths.

    2. How We Use Your Information

    We use the information we collect for various purposes, including to:


        • Provide and maintain our services;

        • Process your orders and payments;

        • Respond to your inquiries and provide customer support;

        • Personalize and improve our Website;

        • Analyze usage and trends to enhance user experience;

        • Comply with legal obligations;

        • Prevent fraud and enhance security.

      3. Information Sharing

      We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties, including:


          • Payment processors to facilitate transactions;

          • Shipping and delivery companies to fulfill your orders;

          • Service providers to assist in website operation;

          • Legal and regulatory authorities as required by law.

        4. Cookies and Similar Technologies

        We use cookies and similar technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

        5. International Data Transfers

        Your information may be transferred to and processed in countries other than your own, where data protection and privacy regulations may not offer the same level of protection. By using our Website, you consent to such transfers.

        6. Data Security

        We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

        7. Your Rights

        You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing activities. To exercise these rights, contact us at

        8. Children’s Privacy

        Our Website is not intended for children under the age of 13. We do not knowingly collect or process personal information from children.

        9. Changes to this Privacy Statement

        We may update this Privacy Statement periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

        10. Contact Us

        If you have any questions about this Privacy Statement, please contact us at:

        Thank you for trusting us with your information.

        This Privacy Statement was last updated on 26 October 2023.


        Effective Date: 26 October 2023

        Groupe Lulouby S.E.N.C.  (“we,” “our,” or “us”) provides this disclaimer to inform users (“you,” “your”) of our website about the limitations and responsibilities associated with using our services and information. By accessing or using our Website, you agree to the terms and conditions of this disclaimer.

        1. Information Accuracy

        The information provided on our Website is for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

        2. Professional Advice

        The information on our Website is not intended to constitute legal, financial, medical, or professional advice. You should not act upon any information contained on our Website without seeking professional advice specific to your situation. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our Website, or by anyone who may be informed of any of its contents.

        3. Product and Service Availability

        Our Website may contain products or services that are available worldwide. However, the availability of such products or services may vary by location. We do not guarantee that any product or service mentioned on the Website will be available in your location.

        4. Third-Party Links

        Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

        5. Limitation of Liability

        In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our Website.

        6. Changes to this Disclaimer

        We reserve the right, at our sole discretion, to modify or replace this disclaimer at any time without notice. The updated disclaimer will be effective immediately upon posting. Your continued use of our Website after any such changes constitutes your acceptance of the new disclaimer.

        7. Contact Us

        If you have any questions about this disclaimer, please contact us at:

        Thank you for visiting Lulouby.

        This disclaimer was last updated on 26 october 2023.


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